Worst Company of Charter Van Lines

I hired this company to do a move cross-country from Arizona to Michigan Rian the sales rep said they were the best A+ rated with the Better Business Bureau. All lies lies. I decided to use this company because of their high rating first I was quoted one price and said it may change some when the movers got here, the movers said it was gonna be $195 more. We agreed to it at 1 AM in the morning after the truck was loaded.

They told me your final price it was $1700 higher than what I was quoted and I was told if I do not pay that , they will unload the truck in my driveway and Leave. I was forced to pay this higher amount. This was on July 6. They said they would be to Michigan at my house no later than July 12. I was getting no response from them on what was going on and on July 17 the driver called me and said will be there on Friday the 19th When they showed up, they forced me to pay them before they would unload the truck and then kept saying all your stuff is insured as they were bringing all my stuff in busted and broken.

All they kept saying is I’m sorry we have insurance. The biggest issue is most stuff, I’ve been collecting for years and they did not take care of stuff. They treat it like it was garbage. All my furniture was ripped up busted it was horrible I wish Nobody Has to experience what I experience with this company they lied to me and treated my stuff like it was trash and then after they brought all my stuff and busted and broken, they were like you need to tip us. This has to be one of the worst companies I’ve ever dealt with Run from this company it’s all lies bait and switch